What do I do when Vyro returns my campaign?

When the Vyro team changes a campaign you submitted, it returns the campaign for you to re-sign the updated Service Agreement. You get the email "Action needed: Review and submit your updated campaign", and on Campaigns the card reads Action Required under the Needs attention filter.

Re-sign the campaign

To re-sign:

1. Open the card. The form opens on Review with the banner Action required, and the listing is locked.
2. Click Re-sign now, then Review and sign on the Service Agreement.

Once you sign, Vyro approves the campaign on its own, because the Vyro team already reviewed it. The campaign shows Scheduled, and the next email is "Your campaign is now live" on the start date. Each status is explained in What does my campaign's status mean?

Fix the dates if the start has passed

Does the step show Update your campaign dates? The start time passed while the campaign waited. To fix it:

1. Click Update dates.
2. Pick a Start date and an End date 5 to 14 days later, then click Save dates.
3. Sign the Service Agreement again.

Only the dates can change here, and the 3-day lead doesn't apply. Other details can't be changed while it's in review. means exactly that.

Secure the budget again

The budget held for the campaign went back to your available funds when the campaign was returned. The form still offers Continue to payment, but Pay & submit isn't accepted for an approved campaign, so it can't hold the budget again. Keep that amount in your wallet and ask your Vyro rep to secure it. The campaign doesn't go live until it's secured.

To reach your rep, see How do I contact the Vyro team as a brand?